Members

Members are people who can manage your Loyalty Program. Most likely, these are your employees.

In the admin panel, you can manage the members by navigating to Einstellungen and then to Mitglieder.

Manage accounts.

Add Members

Each member has their own Fanpoints account. To add a new member, click on Neue Mitglieder einladen and enter the member’s email address. The member will receive an email with a link to create a new Fanpoints account. Once the account is created, the member will be automatically added to the Loyalty Program. You can also add a member with an existing Fanpoints account.

Member Roles

You can assign different roles to members. There are the following roles:

Admin: Admins can manage everything in the Loyalty Program.
Content Manager: Content Managers can manage the content of the Loyalty Program. It cannot manage the Loyalty Program itself (e.g. add members).
User: Users can view the Loyalty Program, but cannot perform any changes.